Is your EMS agency leaving money on the table? Join us for the fourth webinar in The Pulse of EMS Finance summer series as we take a hard look at the health of your revenue cycle—from patient care to payment.


This session will help you evaluate the full journey of a claim and uncover areas where revenue may be delayed, denied, or lost entirely. We’ll explore:

The critical connection between documentation and reimbursement

Common revenue leaks and how to prevent them

Key performance indicators (KPIs) for monitoring billing effectiveness

Strategies to improve collections and reduce denials

Real-world examples of agencies optimizing their revenue cycle

Whether you're a billing leader, C-suite executive, or EMS administrator, this session will give you the tools to ensure your agency is being paid fully, fairly, and in a timely manner.

Every attendee of this webinar qualifies for NAAC-approved Continuing Education Units (CEUs). These CEUs can be applied toward maintaining certifications such as CAC, CACO, or CAFO—helping you stay current and compliant in today’s EMS environment.

 

Meet the Speakers:

Kim Stanley

Chief Client Advocacy Officer

Kim Stanley is the Chief Client Advocacy Officer at EMS|MC, and was employed with Medicare as the EMS Liaison for more than a decade. Working with CMS and various State committees, Kim developed key reimbursement policies at both carrier and federal levels. As an advocate for EMS providers, she continues to serve on various reimbursement committees and contractor advisory groups at state and national levels. Kim is a frequent speaker at EMS conferences, and a nationally recognized expert on EMS billing practices, compliance, and Medicare policies. She holds her CAC certification from the NAAC.

Matt Zavadsky

EMS and Mobile Healthcare Consultant

Matt is an EMS & Mobile Healthcare Consultant with PWW Advisory Group, LLC. Matt’s primary focus is assisting local communities, EMS agencies, fire departments, ambulance services, hospitals, and other healthcare organizations in evaluating and improving their EMS and mobile healthcare delivery systems for success and sustainability in the future. Matt has over 40 years of EMS and mobile healthcare experience and has held leadership positions in both the private and government sectors and is well-known throughout the nation as a key thought leader in advancing mobile healthcare. As chief transformation officer at MedStar Mobile Healthcare, he was responsible for developing external and internal agency relations, new strategic initiatives, healthcare system integration, and media/community relations. Through PWW|AG’s association management agreement, Matt is also the Executive Director and Education Committee Chair for the Academy of International Mobile Healthcare Integration (AIMHI). He has also served in numerous leadership positions at the local, state, and national levels. Matt is a past president of the National Association of Emergency Medical Technicians, is a current member of their EMS Economics Committee, a member of the national committee on EMS and MIH standards for the National Fire Protection Administration (NFPA), and was a member of the Institute of Medicine, Healthcare Policy Workgroup, on the Impact of the Patient Protection and Affordable Care Act on U.S. Preparedness Resources and Programs. He also served on the steering committee for the development of the “Model EMS System of the Future” for the National Highway Traffic Safety Administration (NHTSA).